Enter your printer details below to initialize the diagnostic tool.
Initializing...
Checking printer connection to the network...
Diagnostic Scan in Progress
Please wait while we identify the printer issues.
Analyzing print spooler sub-systems...
Error Code 4890
Printer Malfunction Detected
Critical Issue: Printer network chip is having an issue and cannot establish a secure connection.
You need to connect to Canon support on this device. A Canon expert technician will be able to fix this issue online through a remote configuration bypass.